/* BUTTONS */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: var(--space-2);
  height: 36px;
  padding: 0 var(--space-4);
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-weight: 500;
  border: 1px solid transparent;
  cursor: pointer;
  transition: background 0.15s, color 0.15s, border-color 0.15s, transform 0.05s;
  white-space: nowrap;
  text-decoration: none;
}
.btn:hover { text-decoration: none; }
/* Active state: feedback tattile al click (i bottoni disabled non si abbassano). */
.btn:not([disabled]):not(.is-disabled):active {
  transform: translateY(1px);
}

.btn--primary,
a.btn--primary {
  background: var(--color-accent);
  color: #fff;
}
.btn--primary:hover,
a.btn--primary:hover {
  background: var(--color-accent-hover);
  color: #fff;
}

.btn--ghost,
a.btn--ghost {
  background: transparent;
  color: var(--color-text-secondary);
  border-color: var(--color-border);
}
.btn--ghost:hover,
a.btn--ghost:hover {
  background: var(--color-row-hover);
  color: var(--color-text-primary);
}

/* TOGGLE switches (theme + lang) */
.toggle {
  display: inline-flex;
  align-items: center;
  gap: var(--space-2);
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: 20px;
  padding: 3px;
}
.toggle__btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 28px;
  height: 24px;
  padding: 0 8px;
  border-radius: 16px;
  font-size: 12px;
  font-weight: 600;
  color: var(--color-text-muted);
  background: transparent;
  border: none;
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
}
.toggle__btn:hover { color: var(--color-text-primary); }
.toggle__btn.is-active {
  background: var(--color-card);
  color: var(--color-text-primary);
  box-shadow: 0 1px 2px rgba(0,0,0,0.06);
}
.toggle__btn svg {
  width: 14px;
  height: 14px;
}

/* FAQ ACCORDION */
.faq {
  max-width: 760px;
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}
.faq__item {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  overflow: hidden;
  transition: border-color 0.15s;
}
.faq__item.is-open {
  border-color: var(--color-accent);
}
.faq__q {
  width: 100%;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: var(--space-4);
  padding: var(--space-4) var(--space-5);
  background: transparent;
  border: none;
  cursor: pointer;
  text-align: left;
  color: var(--color-text-primary);
}
.faq__q:hover {
  background: var(--color-row-hover);
}
.faq__q-text {
  font-size: 14px;
  font-weight: 500;
  line-height: 1.4;
}
.faq__chevron {
  flex-shrink: 0;
  color: var(--color-text-muted);
  transition: transform 0.2s;
}
.faq__item.is-open .faq__chevron {
  transform: rotate(180deg);
}
/* Accordion smooth tramite grid-template-rows trick (compatibile 95%+ browser):
   il container .faq__a ha grid-rows 0fr (collassato); .is-open lo porta a 1fr
   (la riga prende l'altezza del contenuto). L'inner ha overflow:hidden così il
   contenuto è "tagliato" durante la transizione. */
.faq__a {
  display: grid;
  grid-template-rows: 0fr;
  transition: grid-template-rows 0.3s cubic-bezier(.2,.8,.3,1);
}
.faq__item.is-open .faq__a {
  grid-template-rows: 1fr;
}
.faq__a-inner {
  overflow: hidden;
  min-height: 0;        /* necessario perché grid item ha min-height: auto di default */
}
.faq__a-inner > * {
  padding: 0 var(--space-5) var(--space-5);
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.7;
}

/* FORM (generico) */
.form {
  max-width: 640px;
  display: flex;
  flex-direction: column;
  gap: var(--space-5);
}
.form__row {
  display: flex;
  flex-direction: column;
  gap: var(--space-1);
}
.form__row--inline {
  flex-direction: row;
  gap: var(--space-4);
}
.form__row--inline > .form__row { flex: 1; }
.form__label {
  font-size: 13px;
  font-weight: 500;
  color: var(--color-text-secondary);
}
.form__label-opt {
  font-weight: 400;
  color: var(--color-text-muted);
  margin-left: var(--space-1);
}
.form__hint {
  font-size: 12px;
  color: var(--color-text-muted);
  margin-top: var(--space-1);
}
.form__input,
.form__select,
.form__textarea {
  width: 100%;
  padding: 10px 14px;
  border-radius: 7px;
  font-size: 14px;
  border: 1px solid var(--color-input-border);
  background: var(--color-input-bg);
  color: var(--color-text-primary);
  outline: none;
  transition: border-color 0.15s, box-shadow 0.15s;
  font-family: inherit;
}
.form__textarea {
  resize: vertical;
  line-height: 1.6;
  min-height: 120px;
}
.form__input:focus,
.form__select:focus,
.form__textarea:focus {
  border-color: var(--color-accent);
  box-shadow: 0 0 0 3px var(--color-accent-light);
}
.form__select { cursor: pointer; }
.form__counter {
  font-size: 11px;
  color: var(--color-text-muted);
  text-align: right;
  margin-top: var(--space-1);
}
.form__actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: var(--space-2);
}
.form__actions--right {
  justify-content: flex-end;
}
.form__error {
  display: none;
  padding: 12px 16px;
  border-radius: 7px;
  background: var(--color-error-bg);
  color: var(--color-error-fg);
  border: 1px solid var(--color-error-border);
  font-size: 13px;
}
.form__error.is-visible { display: block; }

/* STEPPER (indicatore di passo) */
.stepper {
  display: flex;
  align-items: center;
  margin-bottom: var(--space-8);
  max-width: 640px;
}
.stepper__item {
  display: flex;
  align-items: center;
  gap: var(--space-2);
}
.stepper__bullet {
  width: 28px;
  height: 28px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 700;
  background: var(--color-surface);
  color: var(--color-text-muted);
  border: 2px solid var(--color-border);
  transition: all 0.2s;
}
.stepper__item.is-active .stepper__bullet,
.stepper__item.is-done .stepper__bullet {
  background: var(--color-accent);
  color: #fff;
  border-color: var(--color-accent);
}
.stepper__label {
  font-size: 13px;
  color: var(--color-text-muted);
}
.stepper__item.is-active .stepper__label {
  color: var(--color-text-primary);
  font-weight: 600;
}
.stepper__line {
  flex: 1;
  height: 1px;
  background: var(--color-border);
  margin: 0 var(--space-3);
  transition: background 0.3s;
}
.stepper__line.is-done { background: var(--color-accent); }

/* SUCCESS panel */
.success {
  max-width: 520px;
  margin: 0 auto;
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  gap: var(--space-4);
  padding: var(--space-8) var(--space-6);
}
.success__icon {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: var(--color-accent-light);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--color-accent);
}
.success__title {
  font-size: 22px;
  font-weight: 700;
  color: var(--color-text-primary);
}
.success__body {
  font-size: 15px;
  color: var(--color-text-secondary);
  line-height: 1.6;
}
.success__note {
  padding: 14px 24px;
  border-radius: var(--radius-md);
  background: var(--color-surface);
  font-size: 13px;
  color: var(--color-text-muted);
}
.success__actions {
  display: flex;
  gap: var(--space-3);
  flex-wrap: wrap;
  justify-content: center;
  margin-top: var(--space-2);
}

/* PILLS (toggle Individual/Company, Direct/Reseller) */
.pill-group {
  display: flex;
  gap: var(--space-2);
  flex-wrap: wrap;
}
.pill {
  padding: 8px 18px;
  border-radius: 7px;
  font-size: 14px;
  font-weight: 500;
  border: 1px solid var(--color-input-border);
  background: var(--color-input-bg);
  color: var(--color-text-secondary);
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s, color 0.15s;
  font-family: inherit;
}
.pill:hover {
  border-color: var(--color-accent-mid);
  color: var(--color-text-primary);
}
.pill.is-active {
  border-color: var(--color-accent);
  background: var(--color-accent-light);
  color: var(--color-accent);
}

/* SUBGROUP — sezione condizionale dentro il form (campi che appaiono in base ai pill) */
.form__subgroup {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
  padding: 18px 20px;
  border-radius: var(--radius-md);
  background: var(--color-surface);
  border: 1px solid var(--color-border);
}

/* SEARCH BAR (View request — lookup) */
.search-card {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: var(--space-6);
  max-width: 900px;
}
.search-card__title {
  font-size: 16px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: var(--space-2);
}
.search-card__subtitle {
  font-size: 13px;
  color: var(--color-text-secondary);
  margin-bottom: var(--space-4);
}
.search-card .form__error.is-visible {
  margin-bottom: var(--space-4);
}
.search-bar {
  display: flex;
  gap: var(--space-3);
  align-items: stretch;
  flex-wrap: wrap;
}
.search-bar > .form__input {
  flex: 1 1 220px;
  min-width: 0;
}
.search-bar > .btn {
  white-space: nowrap;
  flex-shrink: 0;
}

/* STATUS BADGE — riusato dal ticket header */
.status-badge {
  display: inline-flex;
  align-items: center;
  padding: 3px 10px;
  border-radius: var(--radius-sm);
  font-size: 12px;
  font-weight: 500;
  white-space: nowrap;
}

/* TICKET HEADER (View request — dettaglio ticket trovato) */
.ticket-detail {
  display: flex;
  flex-direction: column;
  gap: var(--space-5);
}
.ticket-header {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: var(--space-6);
  display: grid;
  grid-template-columns: 1fr auto;
  column-gap: var(--space-6);
  row-gap: var(--space-3);
  align-items: start;
}
.ticket-header__left {
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
  min-width: 0;
}
.ticket-header__topline {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  flex-wrap: wrap;
}
.ticket-header__id {
  font-size: 13px;
  font-weight: 600;
  color: var(--color-text-muted);
  letter-spacing: 0.01em;
}
.ticket-header__title {
  font-size: 20px;
  font-weight: 700;
  color: var(--color-text-primary);
  letter-spacing: -0.01em;
  line-height: 1.3;
  word-break: break-word;
}
.ticket-header__category {
  font-size: 14px;
  color: var(--color-text-secondary);
}
.ticket-header__right {
  display: flex;
  flex-direction: column;
  gap: var(--space-1);
  text-align: right;
  font-size: 13px;
  white-space: nowrap;
}
.ticket-header__meta {
  color: var(--color-text-muted);
}
.ticket-header__meta-value {
  color: var(--color-text-primary);
  font-weight: 500;
}
.ticket-detail__actions {
  display: flex;
  justify-content: flex-end;
}
/* ── Stati generici riusabili: loading, empty.
   Usali con `<div class="loading-state">` / `<p class="empty-state">` ovunque serva
   un placeholder centrato + testo muted. Per layout custom (es. dentro griglie strette)
   esistono varianti specifiche più sotto (es. .attlist__loading/.attlist__empty). */
.loading-state,
.empty-state {
  padding: var(--space-6) var(--space-4);
  text-align: center;
  color: var(--color-text-muted);
  font-size: 14px;
}
.loading-state { padding: var(--space-8) var(--space-6); }

/* CONVERSATION (chat) */
.conv {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: var(--space-6);
  display: flex;
  flex-direction: column;
  gap: var(--space-4);
}
.conv__title {
  font-size: 13px;
  font-weight: 600;
  color: var(--color-text-muted);
  letter-spacing: 0.08em;
  text-transform: uppercase;     /* la maiuscola sta nel CSS, non nelle stringhe i18n */
}
.conv__error {
  padding: var(--space-6) var(--space-4);
  text-align: center;
  color: var(--color-error-fg);
  font-size: 14px;
}
.conv__error { color: var(--color-error-fg); }
.conv__list {
  display: flex;
  flex-direction: column;
  gap: var(--space-5);
}

/* MESSAGGI */
.conv-msg {
  display: flex;
  gap: var(--space-3);
  align-items: flex-start;
}
.conv-msg--customer { flex-direction: row-reverse; }
.conv-msg--operator { flex-direction: row; }

.conv-msg__avatar {
  width: 36px;
  height: 36px;
  flex-shrink: 0;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.02em;
  /* Default = Customer (accent) */
  background: var(--color-accent-light);
  color: var(--color-accent);
}
/* Operator: palette verde tenue (RESOLVED) per distinguere visivamente da Customer */
.conv-msg--operator .conv-msg__avatar {
  background: var(--color-success-icon-bg);
  color: var(--color-success-icon-fg);
}

.conv-msg__bubble {
  max-width: min(72%, 560px);
  display: flex;
  flex-direction: column;
  gap: var(--space-1);
}
.conv-msg__meta {
  display: flex;
  align-items: baseline;
  gap: var(--space-2);
}
.conv-msg--customer .conv-msg__meta { justify-content: flex-end; }
.conv-msg__name {
  font-size: 13px;
  font-weight: 600;
  color: var(--color-text-primary);
}
.conv-msg__time {
  font-size: 12px;
  color: var(--color-text-muted);
}
.conv-msg__body {
  padding: 10px 14px;
  border-radius: 10px;
  font-size: 14px;
  line-height: 1.55;
  color: var(--color-text-primary);
  background: var(--color-surface);
  white-space: pre-wrap;
  word-wrap: break-word;
}
.conv-msg--customer .conv-msg__body {
  background: var(--color-accent-light);
}

/* Sistema: centrato, senza bubble, italic muted */
.conv-msg--system {
  justify-content: center;
}
.conv-msg--system .conv-msg__avatar { display: none; }
.conv-msg--system .conv-msg__bubble {
  max-width: 100%;
  align-items: center;
}
.conv-msg--system .conv-msg__meta {
  justify-content: center;
}
.conv-msg--system .conv-msg__body {
  background: transparent;
  font-style: italic;
  color: var(--color-text-muted);
  padding: 0;
  text-align: center;
  font-size: 13px;
}

/* REPLY input */
.conv__reply {
  border-top: 1px solid var(--color-border);
  padding-top: var(--space-4);
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}
.conv__reply-text {
  width: 100%;
  min-height: 90px;
}
.conv__reply-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: var(--space-3);
  flex-wrap: wrap;
}
.conv__reply-actions .btn { min-width: 120px; }
.conv__reply-meta {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: var(--space-3);
  font-size: 12px;
  color: var(--color-text-muted);
}

@media (max-width: 720px) {
  .ticket-header {
    grid-template-columns: 1fr;
  }
  .ticket-header__right {
    text-align: left;
    flex-direction: row;
    flex-wrap: wrap;
    column-gap: var(--space-4);
    row-gap: var(--space-1);
    border-top: 1px solid var(--color-border);
    padding-top: var(--space-3);
    white-space: normal;
  }
}

/* BUTTON disabilitato */
.btn[disabled],
.btn.is-disabled {
  background: var(--color-border);
  color: var(--color-text-muted);
  cursor: not-allowed;
}
.btn[disabled]:hover,
.btn.is-disabled:hover {
  background: var(--color-border);
}

/* ATTACHMENTS (reply form) */
.attach {
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
  margin-top: var(--space-2);
}
.attach__btn {
  display: inline-flex;
  align-items: center;
  gap: var(--space-2);
  height: 32px;
  padding: 0 var(--space-3);
  background: transparent;
  color: var(--color-text-secondary);
  border: 1px dashed var(--color-input-border);
  border-radius: var(--radius-sm);
  font-size: 12px;
  font-weight: 500;
  cursor: pointer;
  transition: background 0.15s, color 0.15s, border-color 0.15s;
}
.attach__btn:hover {
  background: var(--color-accent-light);
  border-color: var(--color-accent);
  color: var(--color-accent);
}
.attach__btn svg { width: 14px; height: 14px; }
.attach__hint {
  font-size: 11px;
  color: var(--color-text-muted);
}
.attach__hint-strong {
  display: block;
  color: var(--color-text-secondary);
}

.attach__list {
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}
.attach__item {
  display: grid;
  grid-template-columns: 1fr auto auto;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-2) var(--space-3);
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  font-size: 12px;
}
.attach__item--error  { border-color: var(--color-error-fg); }
.attach__item--done   { border-color: var(--color-accent); }

.attach__item-main {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}
.attach__item-name {
  color: var(--color-text-primary);
  font-weight: 500;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.attach__item-meta {
  color: var(--color-text-muted);
  font-size: 11px;
}
.attach__item-meta--err   { color: var(--color-error-fg); }
.attach__item-meta--ok    { color: var(--color-accent); }

.attach__item-confidential {
  display: inline-flex;
  align-items: center;
  gap: var(--space-1);
  font-size: 11px;
  color: var(--color-text-secondary);
  white-space: nowrap;
  cursor: pointer;
  user-select: none;
}
.attach__item-confidential input { margin: 0; }

.attach__item-remove {
  width: 24px;
  height: 24px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: transparent;
  border: 0;
  color: var(--color-text-muted);
  cursor: pointer;
  border-radius: var(--radius-sm);
  font-size: 16px;
  line-height: 1;
}
.attach__item-remove:hover {
  background: var(--color-row-hover);
  color: var(--color-text-primary);
}

.attach__progress {
  grid-column: 1 / -1;
  height: 4px;
  background: var(--color-border);
  border-radius: 2px;
  overflow: hidden;
}
.attach__progress-bar {
  height: 100%;
  width: 0;
  background: var(--color-accent);
  transition: width 0.15s linear;
}

.attach__success {
  font-size: 12px;
  color: var(--color-accent);
  padding: var(--space-2) var(--space-3);
  background: var(--color-accent-light);
  border-radius: var(--radius-sm);
}

/* Drag overlay sull'intera conversation card */
.conv.is-dragover {
  outline: 2px dashed var(--color-accent);
  outline-offset: -4px;
}

/* GALLERIA allegati esistenti (sopra la conversation) */
.attlist {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: var(--space-4);
  margin-bottom: var(--space-4);
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}
.attlist__title {
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.08em;
  color: var(--color-text-muted);
  text-transform: uppercase;     /* la maiuscola sta nel CSS, non nelle stringhe i18n */
}
.attlist__empty,
.attlist__loading,
.attlist__error {
  font-size: 13px;
  color: var(--color-text-muted);
  padding: var(--space-2) 0;
}
.attlist__error { color: var(--color-error-fg); }

.attlist__grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
  gap: var(--space-3);
}
.attlist__item {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-3);
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  transition: border-color 0.15s, background 0.15s;
}
.attlist__item:hover {
  border-color: var(--color-accent);
  background: var(--color-accent-light);
}
.attlist__icon {
  width: 36px;
  height: 36px;
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  font-size: 11px;
  font-weight: 600;
  color: var(--color-text-secondary);
  text-transform: uppercase;
}
.attlist__main {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.attlist__name {
  font-size: 12px;
  font-weight: 500;
  color: var(--color-text-primary);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.attlist__meta {
  font-size: 11px;
  color: var(--color-text-muted);
  display: inline-flex;
  align-items: center;
  gap: var(--space-2);
}
.attlist__badge {
  display: inline-block;
  padding: 1px 6px;
  border-radius: 10px;
  background: var(--color-accent-light);
  color: var(--color-accent);
  font-size: 10px;
  font-weight: 600;
}
.attlist__download {
  width: 30px;
  height: 30px;
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: transparent;
  border: 1px solid var(--color-input-border);
  border-radius: var(--radius-sm);
  color: var(--color-text-secondary);
  cursor: pointer;
  transition: background 0.15s, color 0.15s, border-color 0.15s;
}
.attlist__download:hover {
  background: var(--color-accent);
  border-color: var(--color-accent);
  color: #fff;
}
.attlist__download[disabled] {
  cursor: not-allowed;
  opacity: 0.5;
}
.attlist__download svg { width: 14px; height: 14px; }

/* CASE STUDIES (card + modal) */
.cs-list {
  max-width: 800px;
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}
.cs-card {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: var(--space-5);
  transition: border-color 0.15s;
}
.cs-card.is-open { border-color: var(--color-accent); }

.cs-card__head {
  display: flex;
  align-items: flex-start;
  gap: var(--space-3);
}
.cs-card__main { flex: 1; min-width: 0; }

.cs-card__metaline {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  margin-bottom: var(--space-2);
}
.cs-card__tag {
  font-size: 11px;
  font-weight: 600;
  padding: 3px 10px;
  border-radius: var(--radius-sm);
  background: var(--color-accent-light);
  color: var(--color-accent);
}
.cs-card__date {
  font-size: 12px;
  color: var(--color-text-muted);
}
.cs-card__title {
  background: transparent;
  border: 0;
  padding: 0;
  text-align: left;
  cursor: pointer;
  font-family: inherit;
  font-size: 16px;
  font-weight: 600;
  color: var(--color-text-primary);
  line-height: 1.4;
  width: 100%;
}
.cs-card__title:hover { color: var(--color-accent); }

.cs-card__chevron {
  background: transparent;
  border: 0;
  padding: 2px;
  cursor: pointer;
  color: var(--color-text-muted);
  flex-shrink: 0;
}
.cs-card__chevron svg {
  width: 18px;
  height: 18px;
  display: block;
  transition: transform 0.2s;
}
.cs-card.is-open .cs-card__chevron svg { transform: rotate(90deg); }

.cs-card__expanded {
  margin-top: var(--space-3);
  padding-top: var(--space-3);
  border-top: 1px solid var(--color-border);
}
.cs-card__excerpt {
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.7;
  margin: 0 0 var(--space-3);
}
.cs-card__read {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 16px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-weight: 600;
  background: var(--color-accent-light);
  color: var(--color-accent);
  border: 1px solid var(--color-border);
  cursor: pointer;
  transition: background 0.15s;
}
.cs-card__read:hover { background: var(--color-accent); color: #fff; }
.cs-card__read svg { width: 13px; height: 13px; }

/* MODAL articolo */
.cs-modal {
  position: fixed; inset: 0; z-index: 200;
  background: rgba(0,0,0,.55);
  display: flex; align-items: center; justify-content: center;
  padding: 24px;
  animation: modalBackdropIn 0.25s ease-out;
}
.cs-modal__panel {
  width: 100%; max-width: 640px; max-height: 80vh;
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  box-shadow: 0 24px 64px rgba(0,0,0,.35);
  display: flex; flex-direction: column;
  overflow: hidden;
  animation: modalPanelIn 0.3s cubic-bezier(.2,.8,.3,1);
}
.cs-modal__head {
  padding: var(--space-4) var(--space-5) var(--space-3);
  border-bottom: 1px solid var(--color-border);
  display: flex; justify-content: space-between; align-items: flex-start;
  gap: var(--space-3);
  flex-shrink: 0;
}
.cs-modal__meta {
  display: flex; align-items: center; gap: var(--space-3);
}
.cs-modal__close {
  background: transparent;
  border: 0;
  color: var(--color-text-muted);
  font-size: 22px;
  line-height: 1;
  cursor: pointer;
  padding: 0 4px;
}
.cs-modal__close:hover { color: var(--color-text-primary); }
.cs-modal__title {
  padding: 0 var(--space-5);
  margin: var(--space-3) 0;
  font-size: 18px;
  font-weight: 700;
  color: var(--color-text-primary);
  line-height: 1.35;
}
.cs-modal__body {
  flex: 1;
  overflow: auto;
  padding: 0 var(--space-5) var(--space-5);
}
.cs-modal__p {
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.75;
  margin: 0 0 var(--space-3);
  white-space: pre-wrap;
}
.cs-modal__p--quote {
  color: var(--color-text-muted);
  font-style: italic;
}

/* PRIVACY POLICY */
.pp {
  max-width: 800px;
  display: flex;
  flex-direction: column;
  gap: var(--space-5);
  margin-top: var(--space-3);
}
.pp__updated {
  font-size: 12px;
  color: var(--color-text-muted);
  margin: 0 0 var(--space-4);
}
.pp__section {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: var(--space-5);
}
.pp__h2 {
  font-size: 15px;
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0 0 var(--space-3);
  letter-spacing: 0.01em;
}
.pp__section p {
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.7;
  margin: 0 0 var(--space-3);
}
.pp__section p:last-child { margin-bottom: 0; }
.pp__list {
  margin: 0;
  padding-left: var(--space-5);
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
}
.pp__list li {
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.65;
}

/* I 7 diritti dell'interessato */
.pp__rights {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-3);
  margin-top: var(--space-3);
}
.pp__right {
  padding: var(--space-3) var(--space-4);
  background: var(--color-surface);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
}
.pp__right-title {
  font-size: 13px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: var(--space-1);
}
.pp__right-sub {
  font-size: 12px;
  color: var(--color-text-muted);
  line-height: 1.6;
}

@media (max-width: 720px) {
  .pp__rights { grid-template-columns: 1fr; }
}

/* PORTAL ISSUE FORM */
.pi-form {
  max-width: 560px;
  display: flex;
  flex-direction: column;
  gap: var(--space-4);
}
.pi-banner {
  display: flex;
  align-items: flex-start;
  gap: var(--space-3);
  padding: var(--space-3) var(--space-4);
  background: var(--color-warning-bg);
  border: 1px solid var(--color-warning-border);
  border-radius: var(--radius-sm);
  font-size: 13px;
  color: var(--color-warning-fg);
  line-height: 1.6;
}
.pi-banner__icon {
  width: 18px;
  height: 18px;
  flex-shrink: 0;
  margin-top: 1px;
  color: var(--color-warning-icon);
}

.pi-form__actions {
  display: flex;
  justify-content: flex-end;
}
.pi-checkbox {
  display: inline-flex;
  align-items: center;
  gap: var(--space-2);
  cursor: pointer;
  font-size: 14px;
  color: var(--color-text-secondary);
  user-select: none;
}
.pi-checkbox input {
  width: 16px;
  height: 16px;
  margin: 0;
  cursor: pointer;
}

/* Banda "Compila con i miei dati" (newrequest, solo utente loggato) */
.nr-prefill {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  flex-wrap: wrap;
  padding: var(--space-3) var(--space-4);
  background: var(--color-accent-light);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-sm);
  font-size: 13px;
  color: var(--color-text-secondary);
}
.nr-prefill__icon {
  flex-shrink: 0;
  color: var(--color-accent);
}
.nr-prefill__text {
  flex: 1 1 auto;
  line-height: 1.5;
}
.nr-prefill__text strong {
  color: var(--color-text-primary);
}
.nr-prefill__btn {
  flex-shrink: 0;
  white-space: nowrap;
}

/* KNOWLEDGEBASE — indice moduli */
.kb-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(320px, 1fr));
  gap: var(--space-4);
}
.kb-card {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: var(--space-4) var(--space-5);
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
  transition: border-color 0.15s, box-shadow 0.15s;
}
.kb-card:hover { border-color: var(--color-accent); }
.kb-card--soon { opacity: 0.78; }
.kb-card__head {
  display: flex;
  gap: var(--space-3);
  align-items: flex-start;
}
.kb-card__icon {
  width: 40px;
  height: 40px;
  flex-shrink: 0;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--color-accent-light);
  color: var(--color-accent);
  border-radius: var(--radius-sm);
}
.kb-card__icon svg { width: 22px; height: 22px; }
.kb-card__head-text { flex: 1; min-width: 0; }
.kb-card__title {
  font-size: 16px;
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0 0 var(--space-1);
  line-height: 1.3;
}
.kb-card__summary {
  font-size: 13px;
  color: var(--color-text-secondary);
  line-height: 1.6;
  margin: 0;
}
.kb-card__soon {
  font-size: 12px;
  font-style: italic;
  color: var(--color-text-muted);
  padding: var(--space-2) 0;
}
.kb-card__articles {
  margin: 0;
  padding: 0;
  list-style: none;
  display: flex;
  flex-direction: column;
  gap: var(--space-2);
  border-top: 1px solid var(--color-border);
  padding-top: var(--space-3);
}
.kb-card__article {
  display: flex;
  flex-direction: column;
  gap: 2px;
}
.kb-card__article a {
  font-size: 13px;
  font-weight: 600;
  color: var(--color-text-primary);
  text-decoration: none;
}
.kb-card__article a:hover { color: var(--color-accent); text-decoration: underline; }
.kb-card__article-summary {
  font-size: 12px;
  color: var(--color-text-muted);
  line-height: 1.5;
}

/* KNOWLEDGEBASE — pagina articolo */
.kb-breadcrumb {
  font-size: 12px;
  color: var(--color-text-muted);
  margin-bottom: var(--space-4);
}
.kb-breadcrumb a {
  color: var(--color-accent);
  text-decoration: none;
}
.kb-breadcrumb a:hover { text-decoration: underline; }
.kb-breadcrumb__sep { margin: 0 6px; color: var(--color-text-muted); }
.kb-breadcrumb__current { color: var(--color-text-secondary); }

.kb-article {
  max-width: 760px;
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: var(--space-5) var(--space-6);
}
.kb-article__head {
  border-bottom: 1px solid var(--color-border);
  padding-bottom: var(--space-4);
  margin-bottom: var(--space-4);
}
.kb-article__title {
  font-size: 22px;
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0 0 var(--space-2);
  line-height: 1.3;
}
.kb-article__summary {
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.7;
  margin: 0;
}
.kb-article__section {
  margin-bottom: var(--space-5);
}
.kb-article__section:last-of-type { margin-bottom: var(--space-4); }
.kb-article__h2 {
  font-size: 15px;
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0 0 var(--space-3);
  letter-spacing: 0.01em;
}
.kb-article__body p,
.kb-article__body ul {
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.75;
  margin: 0 0 var(--space-3);
}
.kb-article__body ul { padding-left: var(--space-5); }
.kb-article__body li { margin-bottom: var(--space-1); }
.kb-article__body strong { color: var(--color-text-primary); font-weight: 600; }

.kb-article__footer {
  margin-top: var(--space-5);
  padding-top: var(--space-4);
  border-top: 1px solid var(--color-border);
}

.kb-notfound {
  max-width: 480px;
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: var(--space-6);
  text-align: center;
}
.kb-notfound h1 {
  font-size: 20px;
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0 0 var(--space-3);
}
.kb-notfound p {
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.6;
  margin: 0 0 var(--space-4);
}

/* ── HEADER user area (logged-in) ───────────────────────────────────────── */
.header__user {
  display: flex;
  align-items: center;
  gap: var(--space-3);
}
.header__greeting {
  font-size: 13px;
  color: var(--color-text-secondary);
  white-space: nowrap;
}
.header__username {
  font-weight: 600;
  color: var(--color-text-primary);
}

/* ── LOGIN page ──────────────────────────────────────────────────────────── */
/* La pagina login riusa la griglia .app ma senza sidebar. */
.app--auth {
  grid-template-columns: 1fr;
  grid-template-areas:
    "header"
    "main"
    "footer";
}
.main--center {
  display: flex;
  align-items: center;
  justify-content: center;
  padding: var(--space-6);
}
.auth-card {
  width: 100%;
  max-width: 400px;
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: var(--space-8);
  display: flex;
  flex-direction: column;
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.08);
}
:root[data-theme="dark"] .auth-card {
  box-shadow: 0 8px 32px rgba(0, 0, 0, 0.4);
}
.auth-card__logo {
  width: 48px;
  height: 48px;
  border-radius: var(--radius-lg);
  background: var(--color-accent-light);
  color: var(--color-accent);
  display: flex;
  align-items: center;
  justify-content: center;
  align-self: center;
  margin-bottom: var(--space-5);
}
.auth-card__title {
  font-size: 20px;
  font-weight: 700;
  color: var(--color-text-primary);
  text-align: center;
  margin: 0 0 var(--space-2);
}
.auth-card__subtitle {
  font-size: 13px;
  color: var(--color-text-muted);
  text-align: center;
  line-height: 1.5;
  margin: 0 0 var(--space-6);
}
/* Nella card le label/input seguono lo stile form già esistente, con spaziatura. */
.auth-card .form__label { margin-top: var(--space-4); }
.auth-card .form__label:first-of-type { margin-top: 0; }
.auth-card .form__error { margin-bottom: var(--space-4); }
.auth-card__submit {
  width: 100%;
  height: 42px;
  margin-top: var(--space-6);
  font-size: 14px;
  font-weight: 600;
}
.auth-card__submit:disabled {
  background: var(--color-border);
  color: var(--color-text-muted);
  cursor: default;
}
.auth-card__back {
  margin-top: var(--space-4);
  text-align: center;
  font-size: 13px;
  color: var(--color-text-muted);
  text-decoration: none;
}
.auth-card__back:hover { color: var(--color-accent); }

/* Variante più larga per la wizard registrazione (form a 3 step) */
.auth-card--wide { max-width: 520px; }

/* Contenitore del corpo dello step (sotto stepper, sopra azioni): flex column
   per spaziare in modo coerente form__row, form__subgroup, checkbox e captcha. */
.reg-step {
  display: flex;
  flex-direction: column;
  gap: var(--space-4);
  margin-bottom: var(--space-6);
}

/* La success card riusa .success ma è già dentro a .auth-card (che ha padding suo):
   reset di padding e max-width per non raddoppiare la spaziatura. */
.auth-card .success { padding: 0; max-width: none; }

/* Riga "Non hai un account? Registrati" sotto al bottone submit del login */
.auth-card__alt {
  margin-top: var(--space-4);
  text-align: center;
  font-size: 13px;
  color: var(--color-text-muted);
}
.auth-card__alt a {
  color: var(--color-accent);
  font-weight: 500;
}

/* Link "Password dimenticata?" tra il bottone Accedi e la riga "Non hai un account?" */
.auth-card__forgot {
  margin-top: var(--space-3);
  text-align: center;
  font-size: 13px;
  color: var(--color-accent);
  text-decoration: none;
}
.auth-card__forgot:hover { text-decoration: underline; }

/* ── viewrequest: popup post-invio "Messaggio inviato" + scelta resta/KB ────── */
.vr-popup-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.5);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1000;
  padding: var(--space-4);
  animation: modalBackdropIn 0.25s ease-out;
}
.vr-popup-card {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: var(--space-8) var(--space-6);
  max-width: 460px;
  width: 100%;
  text-align: center;
  box-shadow: 0 24px 64px rgba(0, 0, 0, 0.3);
  animation: modalPanelIn 0.3s cubic-bezier(.2,.8,.3,1);
}
.vr-popup-card__icon {
  width: 60px;
  height: 60px;
  border-radius: 50%;
  background: var(--color-success-icon-bg);
  color: var(--color-success-icon-fg);
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto var(--space-4);
}
.vr-popup-card__icon svg { width: 28px; height: 28px; }
.vr-popup-card__title {
  font-size: 20px;
  font-weight: 700;
  color: var(--color-text-primary);
  margin: 0 0 var(--space-3);
}
.vr-popup-card__body {
  font-size: 14px;
  color: var(--color-text-secondary);
  line-height: 1.6;
  margin: 0 0 var(--space-6);
}
.vr-popup-card__actions {
  display: flex;
  gap: var(--space-3);
  justify-content: center;
  flex-wrap: wrap;
}
.vr-popup-card__actions .btn { min-width: 160px; }

/* ── viewrequest: banner "polling in pausa" dopo timeout 15 min ─────────────── */
.conv__paused-banner {
  padding: var(--space-3) var(--space-4);
  border-radius: var(--radius-sm);
  background: var(--color-surface);
  border: 1px dashed var(--color-border);
  font-size: 13px;
  color: var(--color-text-muted);
  margin-bottom: var(--space-3);
  text-align: center;
}

/* ── Custom checkbox (no <input>, bottone + testo, per avere link cliccabile
     dentro al testo senza conflitti col toggle) ────────────────────────────── */
.checkbox {
  display: flex;
  gap: var(--space-3);
  align-items: flex-start;
  margin-top: var(--space-3);
}
.checkbox__box {
  width: 18px;
  height: 18px;
  border-radius: var(--radius-sm);
  border: 2px solid var(--color-input-border);
  background: var(--color-input-bg);
  flex-shrink: 0;
  margin-top: 1px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  padding: 0;
  transition: background 0.15s, border-color 0.15s;
}
.checkbox__box.is-checked {
  background: var(--color-accent);
  border-color: var(--color-accent);
}
.checkbox__box > svg { width: 10px; height: 10px; }
.checkbox__text {
  font-size: 13px;
  color: var(--color-text-secondary);
  line-height: 1.5;
}
.checkbox__text a {
  color: var(--color-accent);
  text-decoration: underline;
}

/* ── Password strength indicator (5 pallini su lista) ───────────────────────── */
.pw-checks {
  list-style: none;
  margin: var(--space-2) 0 var(--space-3);
  padding: 0;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-1) var(--space-3);
}
.pw-check {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  font-size: 12px;
  color: var(--color-text-muted);
  transition: color 0.15s;
}
.pw-check__dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--color-border);
  flex-shrink: 0;
  transition: background 0.15s;
}
.pw-check.is-ok {
  color: var(--color-text-primary);
}
.pw-check.is-ok .pw-check__dot {
  background: var(--color-success-icon-fg);
}

/* ── Captcha box wrapper ────────────────────────────────────────────────────── */
.reg-captcha {
  margin-top: var(--space-4);
}
.reg-captcha .form__label {
  margin-bottom: var(--space-2);
}
.reg-captcha--missing {
  padding: var(--space-3) var(--space-4);
  border-radius: var(--radius-sm);
  background: var(--color-surface);
  border: 1px dashed var(--color-border);
  font-size: 12px;
  color: var(--color-text-muted);
}

/* ── HEADER sidebar toggle (hamburger, sempre visibile salvo pagine auth) ──── */
/* Sulle pagine di login/registrazione/forgot/reset la sidebar non c'è (layout
   .app--auth è single-column): l'hamburger non avrebbe nulla da aprire/chiudere. */
body.is-login-page .header__sidebar-toggle { display: none; }

.header__sidebar-toggle {
  width: 36px;
  height: 36px;
  border-radius: var(--radius-sm);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: var(--color-text-secondary);
  background: transparent;
  border: 1px solid transparent;
  cursor: pointer;
  margin-right: var(--space-3);
  transition: background 0.15s, color 0.15s, border-color 0.15s;
}
.header__sidebar-toggle:hover {
  background: var(--color-row-hover);
  color: var(--color-text-primary);
}
.header__sidebar-toggle svg { width: 20px; height: 20px; }

/* ── Sidebar collapsed (desktop): grid 1 colonna, sidebar nascosta dal flow ── */
.app.is-sidebar-closed {
  grid-template-columns: 1fr;
  grid-template-areas:
    "header"
    "main"
    "footer";
}
.app.is-sidebar-closed #sidebar-mount {
  display: none;
}

/* ── Sidebar overlay su mobile (≤880px) ────────────────────────────────────── */
@media (max-width: 880px) {
  /* Sidebar fuori dal grid e fissa a sinistra, fuori vista. Toggle: slide-in. */
  #sidebar-mount {
    position: fixed;
    top: 0;
    left: 0;
    width: var(--sidebar-width);
    height: 100vh;
    height: 100dvh;          /* iOS Safari */
    z-index: 1100;
    transform: translateX(-100%);
    transition: transform 0.2s ease-out;
    box-shadow: 0 0 32px rgba(0, 0, 0, 0.4);
  }
  .app.is-sidebar-open #sidebar-mount {
    transform: translateX(0);
  }
  /* Su mobile la classe "is-sidebar-closed" è ininfluente (sidebar overlay):
     ignoriamo l'override del grid che metterebbe display:none. */
  .app.is-sidebar-closed #sidebar-mount {
    display: block;
  }
  /* Backdrop dietro la sidebar (visibile solo quando overlay aperto). */
  .sidebar-backdrop {
    display: none;
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.5);
    z-index: 1099;
    cursor: pointer;
  }
  .app.is-sidebar-open .sidebar-backdrop {
    display: block;
  }
}

/* ── HEADER profile icon (visibile solo se loggato) ─────────────────────────── */
.header__profile-btn {
  width: 34px;
  height: 34px;
  border-radius: var(--radius-sm);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: var(--color-text-secondary);
  border: 1px solid transparent;
  text-decoration: none;
  transition: background 0.15s, color 0.15s, border-color 0.15s;
}
.header__profile-btn:hover {
  background: var(--color-row-hover);
  color: var(--color-text-primary);
  text-decoration: none;
}
.header__profile-btn.is-active {
  color: var(--color-accent);
  background: var(--color-accent-light);
  border-color: var(--color-accent);
}
.header__profile-btn svg { width: 18px; height: 18px; }

/* ── PROFILO: tab navigation + body ─────────────────────────────────────────── */
.profile-tabs {
  display: flex;
  gap: var(--space-1);
  border-bottom: 1px solid var(--color-border);
  margin-bottom: var(--space-6);
  overflow-x: auto;
}
.profile-tabs__btn {
  padding: var(--space-3) var(--space-4);
  font-size: 14px;
  font-weight: 500;
  color: var(--color-text-muted);
  background: none;
  border: none;
  border-bottom: 2px solid transparent;
  cursor: pointer;
  margin-bottom: -1px;
  transition: color 0.15s, border-color 0.15s;
  white-space: nowrap;
}
.profile-tabs__btn:hover { color: var(--color-text-primary); }
.profile-tabs__btn.is-active {
  color: var(--color-accent);
  border-bottom-color: var(--color-accent);
  font-weight: 600;
}
.profile-tab-body {
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  padding: var(--space-6);
}

/* ── PROFILO: Tab Info (read-only) ──────────────────────────────────────────── */
.profile-info {
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}
.profile-info__row {
  display: grid;
  grid-template-columns: 160px 1fr;
  gap: var(--space-4);
  align-items: baseline;
  padding-bottom: var(--space-3);
  border-bottom: 1px solid var(--color-border);
}
.profile-info__row:last-of-type { border-bottom: none; }
.profile-info__label {
  font-size: 12px;
  font-weight: 500;
  color: var(--color-text-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.profile-info__value {
  font-size: 14px;
  color: var(--color-text-primary);
  word-break: break-word;
}
.profile-info__badge {
  display: inline-block;
  margin-left: var(--space-2);
  padding: 2px 8px;
  border-radius: 999px;
  background: var(--color-surface);
  color: var(--color-text-muted);
  font-size: 11px;
  font-weight: 500;
  vertical-align: middle;
}
.profile-info__note {
  margin-top: var(--space-3);
  padding: var(--space-3) var(--space-4);
  background: var(--color-surface);
  border-radius: var(--radius-sm);
  font-size: 13px;
  color: var(--color-text-secondary);
  line-height: 1.5;
}
.profile-info__note a { color: var(--color-accent); }

@media (max-width: 560px) {
  .profile-info__row { grid-template-columns: 1fr; gap: var(--space-1); }
}

/* ── PROFILO: form layout (security, prefs) ─────────────────────────────────── */
.profile-form {
  display: flex;
  flex-direction: column;
  gap: var(--space-4);
}
.profile-form__warning {
  padding: var(--space-3) var(--space-4);
  border-radius: var(--radius-sm);
  background: var(--color-accent-light);
  border: 1px solid var(--color-accent);
  color: var(--color-text-secondary);
  font-size: 13px;
  line-height: 1.5;
}

/* ── Form feedback (inline ok/err): riusabile ovunque serva ─────────────────── */
.form__feedback {
  display: none;
  padding: var(--space-3) var(--space-4);
  border-radius: var(--radius-sm);
  font-size: 13px;
  line-height: 1.5;
}
.form__feedback.is-visible { display: block; }
.form__feedback {
  background: var(--color-error-bg);
  border: 1px solid var(--color-error-border);
  color: var(--color-error-fg);
}
.form__feedback.is-ok {
  background: var(--color-success-bg);
  border-color: var(--color-success-border);
  color: var(--color-success-fg);
}

/* ── Bottone variante danger (per Richiedi cancellazione account) ───────────── */
.btn--danger,
a.btn--danger {
  background: var(--color-danger);
  color: #fff;
  border-color: var(--color-danger);
}
.btn--danger:hover,
a.btn--danger:hover {
  background: var(--color-danger-hover);
  color: #fff;
}

/* ── PROFILO: tab GDPR (3 box) ──────────────────────────────────────────────── */
.profile-gdpr__intro {
  padding: var(--space-4);
  border-radius: var(--radius-md);
  background: var(--color-surface);
  margin-bottom: var(--space-4);
}
.profile-gdpr__intro p {
  margin: var(--space-2) 0 var(--space-2);
  font-size: 13px;
  color: var(--color-text-secondary);
  line-height: 1.6;
}
.profile-gdpr__intro a { color: var(--color-accent); font-size: 13px; }
.profile-gdpr__box {
  padding: var(--space-5);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  margin-bottom: var(--space-4);
}
.profile-gdpr__box:last-of-type { margin-bottom: 0; }
.profile-gdpr__box p {
  margin: var(--space-2) 0 var(--space-4);
  font-size: 13px;
  color: var(--color-text-secondary);
  line-height: 1.6;
}
.profile-gdpr__box--danger {
  border-color: var(--color-danger-border);
  background: var(--color-danger-bg);
}
.profile-gdpr__title {
  font-size: 15px;
  font-weight: 600;
  color: var(--color-text-primary);
}
.profile-gdpr__box--danger .profile-gdpr__title { color: var(--color-danger); }

/* ============================================================================
   MOBILE RESPONSIVE — fix trasversali per viewport ≤600px e ≤480px.
   Tutte le rifiniture device-piccolo stanno qui (un posto solo per manutenere).
   Le media query feature-specifiche (es. ticket-header, pp__rights, sidebar overlay)
   restano vicino ai loro pattern.
   ============================================================================ */
@media (max-width: 600px) {
  /* Form a 2 colonne → stack verticale */
  .form__row--inline { flex-direction: column; }

  /* Header più compatto: nascondi "Kairos Professional", resta solo il logo (libera spazio
     per i toggle + bottone Accedi/utente, altrimenti uscirebbero dal viewport). */
  .header { padding: 0 var(--space-3); }
  .header__actions { gap: var(--space-2); }
  .header__sidebar-toggle { margin-right: var(--space-2); }
  .header__title { display: none; }
  /* Nascondi "Ciao," — lascia solo il nome utente */
  .header__greeting > [data-i18n="auth_greeting"] { display: none; }

  /* Search bar in findrequest: stack verticale (input + input + bottone in colonna).
     Reset flex: in column mode, flex-basis 220px diventerebbe altezza minima → input enormi. */
  .search-bar { flex-direction: column; }
  .search-bar > .form__input { flex: 0 0 auto; }
  .search-bar > .btn { width: 100%; }

  /* Footer: stack verticale e centrato + safe-area iOS (bottom bar Safari) */
  .footer {
    flex-direction: column;
    height: auto;
    padding: var(--space-3) var(--space-4);
    padding-bottom: max(var(--space-3), env(safe-area-inset-bottom));
    gap: var(--space-1);
    text-align: center;
  }
  .footer__left { flex-direction: column; gap: var(--space-1); }
  .footer__sep { display: none; }

  /* Main: padding-bottom esteso così il contenuto non finisce sotto la URL bar iOS */
  .main {
    padding: var(--space-4);
    padding-bottom: calc(var(--space-4) + env(safe-area-inset-bottom));
  }

  /* Welcome / success card: padding ridotto */
  .welcome { padding: var(--space-5); }
  .success { padding: var(--space-6) var(--space-4); }

  /* Popup post-invio (vr): bottoni a piena larghezza, stack */
  .vr-popup-card__actions { flex-direction: column; }
  .vr-popup-card__actions .btn { min-width: 0; width: 100%; }

  /* Reply form: aggiungi-allegati e invia su righe separate, ognuno full width */
  .conv__reply-actions { flex-direction: column; align-items: stretch; }
  .conv__reply-actions .attach__btn,
  .conv__reply-actions .btn { width: 100%; min-width: 0; justify-content: center; }

  /* Auth card padding ridotto */
  .auth-card { padding: var(--space-5); }

  /* Page title leggermente ridotto */
  .page__title { font-size: 20px; }

  /* form actions: wrap morbido + gap minore */
  .form__actions { gap: var(--space-2); flex-wrap: wrap; }
}

@media (max-width: 480px) {
  /* Nascondi anche il nome utente: vedi solo icona profilo + Esci */
  .header__greeting { display: none; }

  /* Conv bubble più larga (più testo visibile su schermi piccoli) */
  .conv-msg__bubble { max-width: 90%; }

  /* Case study card: bottone "Leggi" a tutta larghezza */
  .cs-card__expanded .cs-card__read { width: 100%; justify-content: center; }
}

/* ============================================================================
   MICRO-INTERAZIONI — animazioni riusabili
   Durate ~280-320ms: abbastanza lunghe da essere percepite, abbastanza brevi
   da non rallentare il workflow. Easing morbidi.
   ============================================================================ */

/* Modali (cs-modal, vr-popup-overlay): backdrop fade-in, panel fade+scale */
@keyframes modalBackdropIn {
  from { opacity: 0; }
  to   { opacity: 1; }
}
@keyframes modalPanelIn {
  from { opacity: 0; transform: scale(0.90) translateY(12px); }
  to   { opacity: 1; transform: scale(1) translateY(0); }
}

/* Form feedback (success/error inline): fade + slide-down dall'alto, più marcato */
@keyframes feedbackIn {
  from { opacity: 0; transform: translateY(-16px); }
  to   { opacity: 1; transform: translateY(0); }
}
.form__feedback.is-visible {
  animation: feedbackIn 0.32s cubic-bezier(.2,.8,.3,1);
}
.form__error.is-visible {
  animation: feedbackIn 0.32s cubic-bezier(.2,.8,.3,1);
}

/* ============================================================================
   HOME (index.html) — hero + griglia accessi + CTA registrazione
   ============================================================================ */

.page--home {
  max-width: 1100px;
}

/* HERO */
.home-hero {
  position: relative;
  text-align: center;
  padding: var(--space-6) var(--space-4) var(--space-5);
  margin-bottom: 0;
  overflow: hidden;
  border-radius: var(--radius-lg);
}
/* Sfondo morbido: radial-gradient con accent-light, non disturba il testo. */
.home-hero__bg {
  position: absolute;
  inset: 0;
  pointer-events: none;
  background:
    radial-gradient(ellipse 60% 70% at 50% 30%, var(--color-accent-light) 0%, transparent 70%);
  opacity: 0.85;
}
:root[data-theme="dark"] .home-hero__bg {
  background:
    radial-gradient(ellipse 60% 70% at 50% 30%,
      color-mix(in srgb, var(--color-accent) 22%, transparent) 0%,
      transparent 70%);
  opacity: 1;
}
.home-hero__inner {
  position: relative;
  max-width: 720px;
  margin: 0 auto;
}
/* Blueprint animation (sostituisce il vecchio logo statico) */
.home-anim {
  position: relative;
  width: min(52vmin, 360px);
  aspect-ratio: 1 / 1;
  margin: 0 auto var(--space-3);
  /* Glow omnidirezionale (drop-shadow centrato, raggio largo) + ombra inferiore
     più stretta per dare un minimo di "appoggio". Risultato: aura morbida su tutti
     i lati, non solo sotto. */
  filter:
    drop-shadow(0 0 44px color-mix(in srgb, var(--color-accent) 24%, transparent))
    drop-shadow(0 10px 20px color-mix(in srgb, var(--color-accent) 14%, transparent));
}
.home-anim svg {
  width: 100%;
  height: 100%;
  overflow: visible;
  display: block;
}
.bp__grid {
  stroke: color-mix(in srgb, var(--color-accent) 10%, transparent);
  stroke-width: 0.5;
  fill: none;
}
.bp__con {
  stroke: color-mix(in srgb, var(--color-accent) 45%, transparent);
  stroke-width: 0.6;
  fill: none;
}
.bp__label-line {
  stroke: color-mix(in srgb, var(--color-accent) 45%, transparent);
  stroke-width: 0.5;
  fill: none;
}
.bp__label {
  fill: color-mix(in srgb, var(--color-accent) 65%, transparent);
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 3.4px;
  letter-spacing: 0.3px;
  opacity: 0;
}
.bp__k {
  stroke: var(--color-text-primary);
  stroke-width: 9;
  stroke-linecap: butt;
  fill: none;
}
.bp__node {
  fill: var(--color-text-primary);
  opacity: 0;
  transform-box: fill-box;
  transform-origin: center;
}
.bp__vtx {
  fill: var(--color-accent);
  opacity: 0;
  transform-box: fill-box;
  transform-origin: center;
}

/* Wordmark (kairos + tagline) — appare alla fine dell'animazione */
.home-word {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: var(--space-1);
  opacity: 0;
  transform: translateY(14px);
  margin-bottom: var(--space-2);
}
.home-word__name {
  font-family: var(--font-sans);
  font-weight: 600;
  font-size: clamp(28px, 5vmin, 40px);
  letter-spacing: -1.5px;
  color: var(--color-text-primary);
  line-height: 1;
  display: flex;
  align-items: baseline;
}
.home-word__dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--color-accent);
  margin-left: 1px;
  align-self: flex-end;
  margin-bottom: 7px;
}
.home-word__sub {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
  font-size: 13px;
  letter-spacing: 3px;
  text-transform: uppercase;
  color: var(--color-text-secondary);
}

.home-hero__lead {
  font-size: 15px;
  line-height: 1.45;
  color: var(--color-text-secondary);
  max-width: 540px;
  margin: 0 auto var(--space-4);
}
.home-hero__ctas {
  display: flex;
  gap: var(--space-3);
  justify-content: center;
  flex-wrap: wrap;
}

/* Bottoni "hero" — più grandi del default 36px */
.btn--hero {
  height: 44px;
  padding: 0 var(--space-5);
  font-size: 14px;
  font-weight: 600;
  border-radius: var(--radius-md);
}

/* GRIGLIA ACCESSI */
.home-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: var(--space-4);
  margin-bottom: var(--space-8);
}
.home-card {
  display: flex;
  align-items: flex-start;
  gap: var(--space-4);
  padding: var(--space-5);
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  text-decoration: none;
  color: inherit;
  transition: transform 0.18s cubic-bezier(.2,.8,.3,1),
              border-color 0.18s,
              box-shadow 0.18s;
  position: relative;
}
.home-card:hover {
  transform: translateY(-2px);
  border-color: var(--color-accent);
  box-shadow: 0 10px 24px -12px color-mix(in srgb, var(--color-accent) 45%, transparent);
}
.home-card:active { transform: translateY(0); }
.home-card__icon {
  flex: 0 0 auto;
  width: 44px;
  height: 44px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--color-accent-light);
  color: var(--color-accent);
  border-radius: var(--radius-md);
  transition: background 0.18s, color 0.18s;
}
.home-card:hover .home-card__icon {
  background: var(--color-accent);
  color: #fff;
}
.home-card__body { flex: 1; min-width: 0; }
.home-card__title {
  font-size: 15px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: var(--space-1);
}
.home-card__desc {
  font-size: 13px;
  line-height: 1.45;
  color: var(--color-text-secondary);
}
.home-card__arrow {
  flex: 0 0 auto;
  color: var(--color-text-muted);
  align-self: center;
  transition: color 0.18s, transform 0.18s;
}
.home-card:hover .home-card__arrow {
  color: var(--color-accent);
  transform: translateX(3px);
}

/* CTA REGISTRAZIONE (solo per utenti non autenticati) */
.home-guest {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-5);
  padding: var(--space-6) var(--space-7);
  background: var(--color-accent-light);
  border: 1px solid color-mix(in srgb, var(--color-accent) 25%, var(--color-border));
  border-radius: var(--radius-lg);
}
:root[data-theme="dark"] .home-guest {
  background: color-mix(in srgb, var(--color-accent) 14%, var(--color-card));
}
.home-guest__text { flex: 1; min-width: 0; }
.home-guest__title {
  font-size: 17px;
  font-weight: 600;
  color: var(--color-text-primary);
  margin-bottom: var(--space-1);
}
.home-guest__lead {
  font-size: 14px;
  line-height: 1.5;
  color: var(--color-text-secondary);
}
.home-guest__cta { flex: 0 0 auto; }

/* CTA registrazione: nascosta finché non sappiamo davvero lo stato auth (no flicker
   per utenti già loggati). Visibile solo se: la check server è risolta E utente assente. */
.home-guest { display: none; }
body.auth-resolved:not(.is-authenticated) .home-guest { display: flex; }

/* Animazioni d'ingresso (rispetta prefers-reduced-motion). */
@keyframes homeFadeUp {
  from { opacity: 0; transform: translateY(12px); }
  to   { opacity: 1; transform: translateY(0); }
}
.home-hero__inner { animation: homeFadeUp 0.5s cubic-bezier(.2,.8,.3,1) both; }
.home-grid .home-card {
  animation: homeFadeUp 0.5s cubic-bezier(.2,.8,.3,1) both;
}
.home-grid .home-card:nth-child(1) { animation-delay: 0.05s; }
.home-grid .home-card:nth-child(2) { animation-delay: 0.10s; }
.home-grid .home-card:nth-child(3) { animation-delay: 0.15s; }
.home-grid .home-card:nth-child(4) { animation-delay: 0.20s; }
.home-guest { animation: homeFadeUp 0.5s cubic-bezier(.2,.8,.3,1) both; animation-delay: 0.25s; }

@media (prefers-reduced-motion: reduce) {
  .home-hero__inner,
  .home-grid .home-card,
  .home-guest { animation: none; }
}

/* Centratura: solo la home page. Le altre pagine non sono toccate. */
body.is-home-page .main {
  display: flex;
}
body.is-home-page .page--home {
  margin: auto;
  width: 100%;
  max-width: 1100px;
}

/* ============================================================================
   AUTH GATE — pannello "area riservata" per utenti non autenticati su KB /
   Case studies (al posto del redirect silenzioso al login).
   ============================================================================ */

/* Quando il gate è attivo, le intestazioni .page__title/.page__subtitle della
   pagina di destinazione sarebbero ridondanti col titolo del gate stesso: le
   nascondiamo per non vedere due "Knowledgebase" attaccati. */
body.is-gated .page__title,
body.is-gated .page__subtitle { display: none; }

.auth-gate {
  max-width: 560px;
  margin: var(--space-6) 0;
  padding: var(--space-8) var(--space-7);
  text-align: left;
  background: var(--color-card);
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  animation: feedbackIn 0.35s cubic-bezier(.2,.8,.3,1);
}
.auth-gate__icon-wrap {
  position: relative;
  display: inline-flex;
  margin-bottom: var(--space-4);
}
.auth-gate__icon {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: var(--color-accent-light);
  color: var(--color-accent);
  display: inline-flex;
  align-items: center;
  justify-content: center;
}
.auth-gate__lock {
  position: absolute;
  bottom: -4px;
  right: -4px;
  width: 26px;
  height: 26px;
  border-radius: 50%;
  background: var(--color-accent);
  color: #fff;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 2px solid var(--color-card);
}
.auth-gate__title {
  font-size: 22px;
  font-weight: 600;
  color: var(--color-text-primary);
  letter-spacing: -0.01em;
  margin: 0 0 var(--space-3);
}
.auth-gate__lead {
  font-size: 15px;
  line-height: 1.55;
  color: var(--color-text-secondary);
  margin: 0 0 var(--space-4);
}
.auth-gate__restricted {
  font-size: 13px;
  line-height: 1.5;
  color: var(--color-text-muted);
  margin: 0 0 var(--space-5);
  padding: var(--space-3) var(--space-4);
  background: var(--color-surface);
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border);
}
.auth-gate__actions {
  display: flex;
  gap: var(--space-3);
  justify-content: flex-start;
  flex-wrap: wrap;
}

@media (max-width: 600px) {
  .auth-gate {
    padding: var(--space-6) var(--space-4);
    margin: var(--space-4) auto;
  }
  .auth-gate__actions {
    flex-direction: column;
    align-items: stretch;
  }
  .auth-gate__actions .btn { width: 100%; }
}

/* Responsive */
@media (max-width: 880px) {
  .home-hero { padding: var(--space-5) var(--space-3) var(--space-4); }
  .home-hero__lead  { font-size: 14px; }
  .home-anim        { width: min(48vmin, 240px); }
  .home-grid { grid-template-columns: repeat(auto-fit, minmax(220px, 1fr)); }
  .home-guest { flex-direction: column; align-items: flex-start; padding: var(--space-5); }
}
@media (max-width: 600px) {
  .home-hero { padding: var(--space-4) var(--space-3); }
  .home-anim { width: min(58vmin, 220px); }
  .home-word__name { font-size: clamp(24px, 7vmin, 32px); }
  .home-hero__ctas { flex-direction: column; align-items: stretch; }
  .home-hero__ctas .btn--hero { width: 100%; }
  .home-guest__cta { width: 100%; justify-content: center; }
}